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We're here to help and answer any questions you might have.
Headquarters
4050 Lake Otis Pkwy, Anchorage, Alaska
Email Us
Support@studygeek.org
Support Hours
Mon - Fri: 8AM - 8PM EST 24/7 Priority Support for Enterprise
Book a Demo
See our platform in action with a personalized walkthrough
Talk to Sales
Discuss pricing and plans for your institution
Get Support
Technical help from our dedicated support team
Partnership
Explore collaboration and integration opportunities
Frequently Asked Questions
Quick answers to common questions about our platform
How does your platform integrate with existing LMS systems?
Our platform offers seamless integration with major LMS providers including Canvas, Blackboard, Moodle, and Google Classroom. We support LTI 1.3 standards and provide dedicated API endpoints for custom integrations. Setup typically takes less than 24 hours.
Is the platform secure and FERPA compliant?
Absolutely. We maintain SOC 2 Type II certification, FERPA compliance, and GDPR compliance. All data is encrypted at rest and in transit using AES-256 encryption. We undergo annual third-party security audits and penetration testing.
Do you offer institutional or volume pricing?
Yes! We offer flexible pricing tiers for K-12 schools, universities, and enterprise organizations. Volume discounts start at 500+ users. Contact our sales team for a custom quote tailored to your institution's needs and budget.
What kind of onboarding support do you provide?
Every institution gets a dedicated Customer Success Manager, live training sessions for admins and educators, comprehensive documentation, and access to our 24/7 support team. Enterprise clients receive on-site training options and custom implementation support.